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Posted: about 25D 14h 52m ago

Make a Difference with Words

Posted: Sep 17, 2024
Author: Trish Leckie
Tags:
Restaurant Management
Hospitality Executive
Event Management

Kind words and acts of mentoring make a difference …

Mentoring has long been recognised as a powerful tool for professional and personal development. Often, the most memorable mentoring moments come unexpectedly, taking the form of simple yet impactful words of advice or wisdom. These moments can profoundly influence one's career or life choices and should be offered from a place of kindness and sincerity. Whether you're a manager, HR professional, or part of the Gen Z workforce, appreciating the value of mentoring can greatly enhance your career trajectory and workplace satisfaction.

Maya Angelou once said, "In order to be a mentor, and an effective one, one must care. You must care." This quote encapsulates the essence of mentoring—an active, caring relationship that fosters growth and learning.

Words Matter

Last week, I came across a concerning LinkedIn post from a "Business Advisor" who, in an attempt to self-promote, ended up undermining someone else's work and belittling their efforts within a sales pitch. As expected, many people joined the conversation, either supporting the advisor's comments or defending the individual whose work was criticised. This situation made me question why this so-called Business Advisor didn't offer direct support or advice instead.

Reflecting on my own experiences, I recall a young 17 year old man I met and befriended during a summer catering job in my late teens. He advised me to attend catering college to gain qualifications for the career I was passionate about and suggested I consider not being engaged so young, encouraging me to explore life first. Both pieces of advice, given with genuine care, transformed my life. He went onto have a Michelin star career and become the pride of Yorkshire, I often wonder how many other people benefitted from his care and kindness. Mentoring doesn't always need to be meticulously planned or part of a comprehensive workplace strategy; it can happen spontaneously.

As we grow older and hopefully wiser, the urge to give back and keep our moral compass steady becomes stronger. Observing the Gen Z, Gen X, and even baby boomer generations, it's clear that fostering intergenerational learning in the workplace benefits everyone involved.

The emotional support that mentors offer can lead to improved wellbeing. Having a trusted advisor to discuss challenges and achievements with reduces stress and fosters a positive work environment. According to a study by the CIPD, workplaces with established mentoring programs report higher overall employee satisfaction and wellbeing, benefiting both individuals and the organisation as a whole.

Mentoring cultivates a culture of continuous learning and development. In a competitive job market companies with an open and inclusive culture, not only stand out as employers of choice but as employers of individuals who work in a supportive environment where kind words are delivered with grace and care.  This approach will contribute to the success and wellbeing of the organisation as a whole.

So, I say to the LinkedIn Business advisor think carefully next time you want to step on top of someone else to self-promote as it also sends out a message to your own workforce and potential clients…

Author:
Trish Leckie
Franchise Partner
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